Specialty Clinic Assistant (#1196)
|Salary Range:||(MA-R $12.92 to $19.55) (MA-C $14.79 to $22.38)|
|Employment Type:||Full Time|
|Description:||Klickitat Valley Health is now accepting applications for a Specialty Clinic Assistant (MA) in our outpatient Specialty Clinic. This position offers 32 hours per week, generally Mon-Fri.|
Full benefits including Medical, Dental, Vision, Rx, Retirement, Life Insurance, Long/Short Term Disability and generous Paid Time Off (PTO).
The Clinic Assistant supports both the clinical and non-clinical functions of the Specialty Outpatient Clinic under the direction of a provider. The Clinic Assistant schedules clinic visits and surgical procedures with providers who represent a variety of medical specialties and ensures the appropriate paperwork and authorizations are obtained from insurance providers for such services prior to treatment. The Clinic Assistant coordinates patient flow and assists the provider as a MA during clinic visits as defined by the Standards and Scope of Practice for an MA-C. The Clinic Assistant demonstrates excellence in customer service during interactions with patients, families and other customers and works collaboratively with colleagues and departments throughout the organization to provide optimal outcomes for our patients
|Duties:||• Prepares patients for, and provides support with routine and specialty examinations, procedures, treatments and minor office surgeries and EMR documentation.|
• Assist with care of patients for procedure/surgery following MA-C scope of practice.
• Demonstrates knowledge and skill necessary to provide care to the age of the patients served in the hospital and surgical services department
• Demonstrates the knowledge of the principles of growth and development and provide service according to the identified age specific needs
• Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards
• Assists provider or nurse with patient care, clerical, environmental, and organizational tasks
• Prepares exam room and maintains adequate inventory of medical, office, and pharmaceutical supplies necessary for treatment
• Coordinates patient flow by rooming and preparing the patient for the provider assessment
• Administers medications under the direct supervision of a physician, physician assistant, or nurse practitioner (as per site operations) within the scope of practice of a Registered Medical Assistant
• Observes, records and reports (to provider) patient's condition and reaction to drugs and/or treatments
• Instructs patient/family regarding diagnostic procedures, medications, nutrition and health/wellness issues utilizing available resources
• Assists physician, physician assistant, or nurse practitioner with exams and procedures including suture removal, wound care, cast application, and other procedures within the scope of practice for a Registered Medical Assistant
• Accurately documents patient history, vital signs, immunizations and allergies in the patient record
• Responsible for scheduling clinic appointments and surgical procedures
• Ensures prior authorization has been obtained from insurance company prior to treatment
• Tracks and routes test results to provider(s) for review, and communicates test results to patients when deemed appropriate by provider
• Processes orders appropriately and accurately
• Prepares patients for examinations and diagnostic procedures according to clinic procedures
• Reports all observed patient concerns and changes in condition
• Monitors and cleans patient examination rooms, unit areas and unit equipment
• Assists in routine clerical functions such as filing of patient's records, locating and compiling charts, obtaining medical records from other providers and entering charges for billing purposes
• Promotes Accuracy and attention to detail in all paperwork completed
• Provides patients with educational materials as directed
• Prepares set up for sterile procedures
• Obtains vital signs
|Qualifications:||Education / Licensure:|
• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant program.
• Current Washington State license for a Licensed Certified Medical Assistant preferred.
• Current BLS certification required.
• National Certification through AAMA or equivalent preferred.
• At least one (1) year recent full time experience providing direct patient care in an outpatient or acute care medical setting required.
• Experience with front-office clinic duties including insurance authorization is also strongly preferred.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
• Demonstrated ability of positive interpersonal and communication skills with colleagues, patients, families, physicians and the community
• Must be able to work in a stressful, fast-paced environment and take appropriate action
• Excellent organizational and multi-tasking skills
• Keen attention to detail and high degree of accuracy
• Experience with using everyday tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as ability to effectively utilize an electronic medical record
• Proficiency with basic computer programs including Microsoft Word and Excel, and a typing speed of 40+ words per minute
• Ability to promote the delivery of exceptional customer service to both internal (patients and staff) and external customers (visitors and vendors)
• Ability to work productively, cohesively within a team and resolve conflict in a positive manner
• Adaptability is essential to manage the needs of a department with unpredictable volume and limited staff