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Specialty Clinic Assistant (#1180)

Salary Range:$12.92 - $19.55
Exempt/Non-Exempt:Non-Exempt
Benefits:Ineligible
Employment Type:Temporary
Department:Surgical Services
Available To:Public
Description:Klickitat Valley Health is now accepting applications for a Temporary Specialty Clinic Assistant in our Surgery Department. This position will provide coverage for Medical leave. This temporary position offers 32 hours a week (Monday-Friday), with a duration of 4-5 months.

The Specialty Clinic Assistant I is responsible for supporting both the clinical and non-clinical functions of the Specialty Outpatient Clinic. The Assistant schedules clinic visits and surgical procedures with providers who represent a variety of medical specialties and ensures the appropriate paperwork and authorizations are obtained from insurance providers for such services prior to treatment. The Assistant coordinates patient flow and assists the provider as a Medical Assistant during clinic visits as defined by the Standards and Scope of Practice for the Medical Assistant (RCW 18.360.050). The Assistant works collaboratively with colleagues and departments throughout the organization to provide optimal outcomes for our patients.
Duties: Demonstrates knowledge and skill necessary to provide care to the age of the patients served in the hospital and surgical services department
Demonstrates the knowledge of the principles of growth and development and provide service according to the identified age specific needs
Observes and adheres to all departmental and hospital policies and procedures, and follows all safety, quality assurance, and infection control standards
Assists provider or nurse with patient care, clerical, environmental, and organizational tasks
Prepares exam room and maintains adequate inventory of medical, office, and pharmaceutical supplies necessary for treatment
Coordinates patient flow by rooming and preparing the patient for the provider assessment
Administers medications under the direct supervision of a physician, physician assistant, or nurse practitioner (as per site operations) within the scope of practice of a Registered Medical Assistant
Observes, records and reports (to provider) patient's condition and reaction to drugs and/or treatments
Instructs patient/family regarding diagnostic procedures, medications, nutrition and health/wellness issues utilizing available resources
Assists physician, physician assistant, or nurse practitioner with exams and procedures including suture removal, wound care, cast application, and other procedures within the scope of practice for a Registered Medical Assistant
Accurately documents patient history, vital signs, immunizations and allergies in the patient record
Responsible for scheduling clinic appointments and surgical procedures
Ensures prior authorization has been obtained from insurance company prior to treatment
Tracks and routes test results to provider(s) for review, and communicates test results to patients when deemed appropriate by provider
Processes orders appropriately and accurately
Prepares patients for examinations and diagnostic procedures according to clinic procedures
Reports all observed patient concerns and changes in condition
Monitors and cleans patient examination rooms, unit areas and unit equipment
Assists in routine clerical functions such as filing of patient's records, locating and compiling charts, obtaining medical records from other providers and entering charges for billing purposes
Promotes Accuracy and attention to detail in all paperwork completed
Provides patients with educational materials as directed
Prepares set up for sterile procedures
Obtains vital signs
Qualifications: Minimum Education, Training & Experience (includes licenses or certifications):

Education / Licensure:
High school diploma or equivalent
Medical Assistant Registered required
Must be able to obtain certification within one year of hire
BLS required

Experience:
One year experience as a Medical Assistant preferred but not required
Experience with front-office clinic duties including insurance authorization is also strongly preferred

Skills/Knowledge/Abilities:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
Demonstrated ability of positive interpersonal and communication skills with colleagues, patients, families, physicians and the community
Must be able to work in a stressful, fast-paced environment and take appropriate action
Excellent organizational and multi-tasking skills
Keen attention to detail and high degree of accuracy
Experience with using everyday tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as ability to effectively utilize an electronic medical record
Proficiency with basic computer programs including Microsoft Word and Excel, and a typing speed of 40+ words per minute
Ability to promote the delivery of exceptional customer service to both internal (patients and staff) and external customers (visitors and vendors)
Ability to work productively, cohesively within a team and resolve conflict in a positive manner
Adaptability is essential to manage the needs of a department with unpredictable volume and limited staff


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