Social Worker (LCSW) / Behavioral Health Counselor (#1178)
Eligible for benefits
KVH is hiring for a hybrid position consisting of 20 hours as a Social Worker in our Home Health and Hospice department and 20 hours as a Behavioral Health Counselor in our Family Medicine Clinic. This unique position offers a variety of tasks working with a multi-disciplinary team to provide assessment of the social and emotional aspects of patients and their families.
Klickitat Valley Health is a rural, critical-access hospital located in scenic Goldendale, Washington only two hours from Portland along the breathtaking Columbia River Gorge. The KVH care team of approximately 200 staff considers it an honor to offer high quality healthcare to our friends, family and neighbors.
Goldendale, population 3,500, is nestled among the rolling Simcoe Hills with gorgeous views of Mt. Hood and Mt. Adams. Hiking, biking, fishing, hunting, skiing, kayaking, and windsurfing are world-class with the Columbia River and untouched wilderness just minutes away. Locals enjoy the cultural offerings of Hood River and Portland, as well as the dozens of wineries that dot the landscape throughout the Columbia River Gorge.
The Social Worker provides assessment of the social and emotional aspects of Home Health & Hospice patients and their family. The Social Worker is an important member of the healthcare team and works collaboratively with the other members of the care team to provide appropriate care and support for our patients in a compassionate, professional, ethical, and knowledgeable fashion. The Social Worker demonstrates excellence in customer service during interactions with physicians, patients and patient family members, etc. The role of the Social Worker includes, but is not limited to: assessment of the patient’s emotional/social capabilities to cope with their illness, assist in the planning of the patient’s care needs, help families deal with the patient’s medical condition and eventual loss/separation of the patient, etc. The Social Worker is aware of the potential exposure to internal and external hazardous materials, including but not limited to: blood and blood borne pathogens, infectious/communicable diseases, potential physical injury while caring for patients.
The Behavioral Health Counselor is one who provides professional counseling services within the mission, values and goals of the organization. The Counselor provides assessment, individual, group and family therapy; as well as diagnosis of patients experiencing serious mental and/or emotional disorders. The Counselor works with other Behavioral Health providers and Family Medicine staff to achieve coordinated care and optimal outcomes for the patient.
• Requires critical thinking skills, ability to make good decisions, listen and accept advice from others, demonstrate maturity and good judgement and the ability to work with limited supervision.
• Demonstrate a through working knowledge of social/emotional aspects of patient care, techniques, psychosocial principles and practices in order to holistically care for the patient, as well as understanding of Medicare and Medicaid requirements and regulations as they are applied to Home Health & Hospice services.
• Promote/develop/deliver excellent customer service to both patients and family members, as well as other employees.
• Demonstrate positive and effective interpersonal and communication skills with colleagues, patients, families, physicians, volunteers and the community.
• Work productively and cohesively within a team to resolve conflict/differences in a positive manner.
• Work in a stressful, fast-paced/demanding environment and take appropriate action to ensure quality of patient care, ability to cope with both physical and emotional demands of the job.
• Maintain a calm and composed manner in emergency/stressful situations, taking appropriate action as necessary.
• Demonstrate attention to detail and high degree of accuracy; risk of error could result in significant harm or loss.
• Ability to read, write, speak and understand English.
• Experience with using everyday tools (e.g., email, data retrieval, voicemail, and internet/intranet) as well as ability to effectively utilize an electronic medical record (EMR).
• Adaptability is essential to manage the needs of the patient load with unpredictable census and limited staff.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES (but not limited to):
• Demonstrates knowledge of the Medicare/Medicaid statutes and regulations governing the delivery of psychosocial services to Home Health & Hospice patients, and identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of patients and their families.
• Performs an initial psychosocial assessment on all patients, including: geriatric and the general patient population, within five (5) days of referral. Additionally, performs an emotional/social assessment to determine the patient’s and caregivers ability to cope with terminal illness/care issues and needs, and evaluates social/emotional problems which are or may be impediments to delivery of effective treatment/care of the patient; additionally identifies any social/emotional needs for family members and how this will impact or support the care of the patient.
• Participates with other interdisciplinary team members in the development of the plan of care for all patients, identifying the patient’s emotional/social function level and setting realistic and measurable goals and instructs other caregivers in the appropriate communication and interaction techniques to support the patient.
• Evaluates MSW plan of care regularly, assesses patient condition, and identifies any changes in status, revises plan of care as indicated by any change in the patient’s condition to insure patient comfort, as well as adjusts for any emotional status change, in coordination with patient’s physician/provider; additionally apprises departmental Director of any significant changes in mental/emotional status of the patient.
• Advises and consults with family and/or staff for resolution of any emotional/social problems/issues that might arise in the care of the patient.
• Assists patient/family members and care givers in understanding, accepting and following medical recommendations determined by the patient’s physician/providers, and/or RN; as well as endeavoring to maintain optimal quality of life during the disease process.
• Assists patient/family members with personal or environmental difficulties which interfere with medical care or patient safety; as well as identifying resources that may be needed by the patient, such as: financial, environmental and spiritual.
• Utilizes appropriate resources, such as family, private caregivers and community agencies, to assist patient in maintaining maximum quality of life.
• Coordinates with other team members to provide bereavement and support for families following the death of the patient.
• Prepares clinical/progress notes and discharge notes in a timely manner; maintains all required documentation in patient or departmental charts/files as required.
• Comply with all departmental policy and procedures, while upholding the high expectations of KVH.
• Collaborates with other agency staff by telephone, e-mail, case conference, or joint visits as needed.
• Performs other duties as assigned.
• Master’s degree in counseling psychology or clinical social work
Licensure / Certifications:
• Current licensure to practice as a Clinical Social Worker in the State of Washington
• At least two years’ of clinical experience providing behavioral health services. Hospice experience highly preferred