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Medical Records Clerk (#1044)

Salary Range:$11.74 to $17.76
Exempt/Non-Exempt:Non-Exempt
Benefits:Not eligible for benefits
Employment Type:Casual
Department:Medical Records
Available To:Public
Description:Klickitat Valley Health is now accepting applications for a casual Medical Records Clerk position. This position does not offer any guaranteed hours per week as hours are dependent upon work volume. Hours can be flexible, generally Monday-Friday, day shift.

The Medical Records Clerk performs clerical support functions of the Health Information Management (HIM) department necessary to develop, organize, file, maintain, retrieve patient medical records; assigning and recording new record numbers; verifying existing record numbers, delivering records, etc. The Medical Records Clerk works collaboratively with all departments in the use of patient records, which are Protected Health Information (PHI) and may only be viewed or released on a need to know basis.

This position requires a high level of professionalism and confidentiality, as protected health information is regularly accessed. Strict compliance with HIPAA law is required.

Candidate must be a team player and able to work cohesively and respectfully in a shared office space.

Excellent verbal and written communication skills are essential.



Duties:ESSENTIAL FUNCTION / RESPONSIBILITIES:

Gathers patient information by collecting demographic information from a variety of sources; interacts with hospital registration, physicians/providers (clinic or hospital) for information verification, retrieves information as needed.
Initiates the development of new medical record folders by using the hospital master patient index system; identifies/locates existing patient records as needed.
Ensures medical record availability and processes requests by delivering records to emergency, nursing unit, physician/providers offices, out-patient clinical departments, and other hospital staff (authorized to have access to PHI) following hospital policies and procedures; maintains record of patient chart location.
Resolves medical record discrepancies by collecting and analyzing information, communicates with supervisor regarding any deficiencies.
Retrieves medical records by following chart-out procedures, documenting reasons charts cannot be retrieved for follow up purposes.
Compiles medical records by reviewing information; notifies physician/providers of record deficiencies; tracks outstanding records, notifies supervisor of any concerns related to the patient record or of need for physician/provider involvement/chart completion.
Maintains medical record information system by following hospital policy and procedure established by the HIM department; files, purges or stores records as needed.
Provides medical record information by answering questions and responding to requests for PHI information from patients, hospital staff, physician/providers, law firms, insurance companies, governmental agencies, etc.
Maintains patient confidence and protects hospital reputation by complying with all regulatory requirements, and following PHI release-of-information protocols.
Maintains work area in a safe, clean and organized manner.
Performs other related duties as assigned.

Must have the ability to lift and carry up to 50 lbs. and push/pull up to 200 lbs.
Qualifications:Minimum Education, Training & Experience (includes licenses or certifications):

Education:
High school Diploma or equivalent
Basic office skills training with computer, copier, fax, filing system preferred.

Experience:
At least one (1) year healthcare experience in a hospital or clinic environment preferred.

Skills/Knowledge/Abilities:
Requires critical thinking skills, good judgment and the ability to work with regular supervision.
Ability to maintain strict confidentiality of PHI at all times and use discretion in determining who should have access to patient information.
Keen attention to detail and high degree of accuracy imperative for handling medical records.
Deliver excellent customer service to internal and external customers.
Ability to consistently meet quality and accuracy standards; maintain focus and productivity requirements.
Prioritization, time management and organizational skills, with ability to multi-task and be flexible as to the needs of the department.
Good communication skills both oral and written.
Knowledge of basic medical terminology desirable.
Ability to read, write, speak and understand English.
Experience with using everyday tools (e.g., email, data retrieval, voicemail, and internet/intranet).
Basic typing skills.


This position requires a high level of professionalism and confidentiality, as protected health information is regularly accessed. Strict compliance with HIPAA law is required.

Candidate must be a team player and able to work cohesively and respectfully in a shared office space.

Excellent verbal and written communication skills are essential.




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